Improve Staff Performance

The contents of the book Improve Staff Performance follow;

Introduction
Performance Review System
Select the job position
Select and describe the tasks involved for each job position
Originate, revisit or clarify the job description
List the elements that are relevant to the job
Performance standards
Select the rating or scoring system you will assess by
Comment in writing, on the form, how the employee can improve
Actions required
Who will implement or oversee the action required
Consult with the employee and sign off
Next performance review
Select the assessor
Customise / change performance review forms
How to introduce performance reviews for existing staff
New Staff
Trial periods
Extension of the interview
Substandard Performance
Conclusion
Forms to Use
Performance review by assessor
Performance review - Self assessment
Example forms
Supporting Information
What is performance management?
Developing a policy of performance reviews
The role of the assessor
The review cycle
The review process
The review interview
The non-performing employee
Managing conflict
The cost of change
The five needs of an employee
Using 360 degree feedback
Performance reviews - Some helpful hints