The toughest challenges in management
Downsizing, redundancy, delayering, restructuring - these are the toughest tasks you will ever face in management. It is vital you manage them well. Effectively, fairly and with a clear idea of outcomes.
Sometimes referred to as 'No fault' terminations are often the hardest on the business owner as terminating good staff for the sole reason of a downturn in work is emotionally hard.
There is a recognised fair process of consultation in good faith which is required to be followed prior to any decisions being made on restructuring or redundancies, and this guide steps you through that providing templates and letters to keep the business legal and safe from successful grievances.
The justification for restructure has never been higher given the current business climate and challenges faced by companies during the last couple of years, and truncated time-lines are also more easily substantiated, but process remains the same.
When times get tough in business and change is forced, don't open yourself up to personal grievances and further risk the company's viability. Get your process correct from the outset, and follow our guide.
The contents of the book Change Management follow:
INTRODUCTION
WHY CHANGE?
WHAT OPTIONS ARE THERE FOR CHANGE?
PROCESS
PLANNING
A PLANNING OPTION - FORMING A PROJECT GROUP
A WRITTEN PROPOSAL
CONSULTATION
MAKING GROUP ANNOUNCEMENTS
INITIAL MEETING TO PRESENT THE PROPOSAL
THE SECOND MEETING
THE FINAL MEETING
LISTENING TO THE EMPLOYEE
ANTICIPATING REACTIONS
HANDLING ABSENT EMPLOYEES
THE TIME FRAME
AGREEMENT IS NOT NECESSARY
CHANGE OPTIONS
RETRAINING
REDEPLOYMENT
RELOCATION
REDUNDANCY
JUSTIFICATION
PROCEDURE
THE COSTS OF A REDUNDANCY
UPDATING AND RENEGOTIATING EMPLOYMENT AGREEMENTS
SALE OF THE BUSINESS
VULNERABLE EMPLOYEES
SELECTION
VOLUNTARY REDUNDANCY
LAST ON FIRST OFF
ATTENDANCE
DISCIPLINARY RECORD
PERCENTILE CUTS
OUTSOURCING OF ENTIRE DEPARTMENTS
SKILLS
QUALITY
CAPABILITY
JOB KNOWLEDGE
FLEXIBILITY / ADAPTABILITY
POTENTIAL AND ATTITUDE
CHALLENGES
IMPLEMENTATION
MANAGING EMPLOYEES DEPARTING THE BUSINESS
MANAGING EMPLOYEES STAYING WITH THE BUSINESS
DEALING WITH QUESTIONS
DEALING WITH HOUSEKEEPING
LEAVER CHECKLISTS
EXTERNAL CONSULTANTS
APPENDIX A THE COST OF A REDUNDANCY
APPENDIX B CHECKLISTS FOR MANAGERS
APPENDIX C EXIT CHECK LIST
VEHICLES
TELEPHONE CALLS AND INFORMATION TECHNOLOGY
CONFIDENTIALITY
APPENDIX D SAMPLE LETTERS
SELECTION CRITERIA MATRIX
LETTER OF NOTIFICATION FOR PROPOSED CHANGE/REDUNDANCY
LETTER FOR FURTHER CONSULTATION
LETTER CALLING FINAL MEETING OF REDUNDANCY PROCESS
LETTER OF CONFIRMATION OF EMPLOYMENT
NOTICE OF REDUNDANCY
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